Yes. All caregiver services performed on the following holidays will be billed at one and one half (1.5) times the regular rate; New Year’s day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day [...]
Client Responsibilities – What are the responsibilities of the client or client’s representative when we sign up for caregiver services?
Agree to accept the caregiver/s without regard to race, color, religion or national origin. Treat caregivers with respect, dignity and consideration. Provide meals to the caregiver if the schedule is live-in or if the schedule [...]
Temporary Cancellation of Schedule – What if we don’t need the services of the caregiver for a particular date only because we have family members visiting and taking care of the client on a certain day, what are the regulations?
Whenever the family wants to cancel a particular shift schedule, the family should inform the caregiver at least 24 hours before the next schedule intended to be cancelled.
If the client resides in a facility, the emergency procedure of the facility will be followed. In case the client lives in a private home, the caregiver in absence of a family member in the [...]
The caregiver service is a non-medical service. We do not perform nursing or medical services and procedure. Caregivers are not licensed professionals, thus they are not authorized and not qualified to provide medical or nursing [...]
Waiting is part of the job of a caregiver. It is normal to have idle time when all the routine chores are done. Waiting time is working time even when the caregiver is watching TV [...]
Driving – We prefer that the caregiver(s) drive our car (client’s vehicle) to do errands or take the client to his/her appointments, what are the requirements and regulations?
When the client or family wants prefers that the caregiver drive the client’s vehicle, the client or representative should sign a “Client Transport Waiver” form wherein the client certifies that he/she is allowing the caregiver [...]
Only “Light” housekeeping tasks. Cleaning the bed room of the client, bathroom of the client, dusting furniture, wiping counter tops, dishwasher, trash disposal, take out trash, washing clothes, folding clothes and putting them away, water [...]
Mileage – If the caregivers use their own vehicle with our consent to do errands for the client, how much is the mileage reimbursement?
If the client wants the caregiver(s ) to use or drive the caregiver’s vehicle, the mileage reimbursement is fifty six $0.56 cents per mile counted from the client’s home to the destination and back to [...]
Caregivers must be allowed to eat their meals. A period of not more than 30 minutes is allocated whenever practical after working 5 hours. They are not allowed to leave the residence of the client [...]